Help with Travel Lite camper

This is a reply to mkirsch. I have called Travel Lite and talked with Jay and he told me the only person that could handle my warranty issues is Chuck Frederick. I complained that there should be someone else because Chuck will not return my phone calls. I then went to John the dealer and told him of my frustrations. After futile attempts with everyone, I tried a different approach with getting information from web sites. I did find Washington dealers and have suggested that maybe someone could get the camper and take it to a be fixed. I cannot do this because I do not have any transportation if I have to leave it. Believe me, I call John in Colorado daily and get the same "I'm waiting to hear from Travel Lite". I want another camper and this one picked up. If the camper leaves, what are my assurances that it will return repaired or when it will return. I was told they are 12 weeks out in making campers so I'm sure warranty work is put behind that. I want the dealer to take responsibility because he picked it up and said everything was checked out and working. As far as the helpless comment goes, I'm trying to use honey first not rat poison.
Thank you to everyone, you keep me fighting for the right outcome.
Karen