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ESDA's avatar
ESDA
Explorer
Apr 10, 2015

Hensley Arrow Maintenance Parts

Just got a Hensley Arrow. I've been trying to read up on it as much as I can. I came across a maintenance parts kit that Hensley sells for around $30. It comes with misc. cotter pins, linch pins, and the spring grease zirks. The cotter pins and linch pins I can get at Tractor Supply for a couple of dollars. The only parts I don't think I could get anywhere else would be the grease zirks, as they have the springs on them. Any HA owners ever need to replace the zirks? The pins I can see as they could get possibly get lost. Any need to get the spare zirks? Thanks for any advise.
  • When I did my rebuild, like Barney, I had one of the zerks button nose bent and did replace it. I have not had to replace any other parts other than seals and bearings during the rebuild.

    I do carry the repair kit in case. Don't we all carry extra parts just in case?
  • You'll want to have the spare zerks on hand. It's not just the zerk itself it's the keeper on the end that holds the spring bar in place. They do wear down or break, and in my case on a weeklong trip, every time I unhitched, the right spring bar would fall out.

    Here's the biggest problem with owning a Hensley (we've had ours since 2002): they don't have any distributors or retailers, and ALL parts come from the home office. The folks at Hensley are very nice and the service is excellent, but there are logistical realities to deal with. For example, no national shipping company picks up on a Saturday. They deliver on Saturdays, but don't pick up packages. What's this mean? Say you take a weekend to go camping. You need a hitch part and it's Saturday. You call Hensley and they are very helpful and will overnight the part straight to your CG. But that means the shipper won't pick up the part until Monday for delivery on Tuesday....get the picture? For that reason, I say you can't carry too many spare parts for the hitch.

    We were camping for a weekend back in Fall of 2012 and got ready to pack up on a Sunday afternoon and the right jack tube stripped out. Nut on top turned and turned but applied no lifting action to the spring bar.

    So, removed the jack tube and looked for a way to McGyver this thing to get us home, about a 2 hour drive. I found a length of chain in the truck, measured the collapsed height of the left jack tube and found the equivalent number of chain links. Used the tongue jack to raise the nose of the rig sky high so I could get the chain on. The drive home was great, would never know anything was different.



    So, I ordered 2 jack tubes. Hensley warrantied the one the broke, even though it was 10 years old, and I paid $140 for the second one. I replaced both and now....have a spare onboard!
  • The grease zerks are one of the few parts that can, and do, get damaged. If they are screwed in too far and don't leave enough play for the bars to move they will get bent and/or break off in the head. $30 isn't that bad for peace of mind.

    We were camping for a weekend back in Fall of 2012 and got ready to pack up on a Sunday afternoon and the right jack tube stripped out. Nut on top turned and turned but applied no lifting action to the spring bar.


    I've seen this happen twice (on different Hensleys). Both times it was a little hex screw that had come loose. There is a little hole near the top of the jack screw tube to access it. If it comes loose and falls out you can usually find it stuck in the grease inside the jack tube.
  • As Burbman and others mentioned. The Zerks can fail. Do yourself a favor and buy the kit. You just may save yourself some aggravation down the road.
    Sure you may save $5 by rounding up the parts on your own but is it really worth it? Hensley has already figured out which parts you need. Take advantage of the pre made kit.
  • When you buy the kit, go ahead and add two addtional zerk fittings to your order. They will fit in the same box and it will save you some shipping. I always keep a couple on hand, as they are a wear item.

    IMO, it is one of the few weaknesses of the HA - I would rather have a separate retention pin for the bars and then a standard grease fitting.
  • camp-n-family wrote:
    The grease zerks are one of the few parts that can, and do, get damaged. If they are screwed in too far and don't leave enough play for the bars to move they will get bent and/or break off in the head. $30 isn't that bad for peace of mind.

    We were camping for a weekend back in Fall of 2012 and got ready to pack up on a Sunday afternoon and the right jack tube stripped out. Nut on top turned and turned but applied no lifting action to the spring bar.


    I've seen this happen twice (on different Hensleys). Both times it was a little hex screw that had come loose. There is a little hole near the top of the jack screw tube to access it. If it comes loose and falls out you can usually find it stuck in the grease inside the jack tube.


    Yes, I had this happen to me. I turned the nut but nothing happened. Looked closer to see what happened and noticed the access hole at the top edge. As I spun the nut you could see a threaded hole with no screw in it go by as you spin it. I don't remember the details, but I found the allen-head setscrew nearby and reinstalled it. Now I tighten the two setscrews every so often after the incident.

    Also, I have replaced the grease zerk assemblies at least 3 times in the 11 years I have had the Hensley.

    Steve
  • Thanks for the info, looks like I am going to get the kit.

    On a side note, speaking of the jack tubes, reading the manual it does not say anything about greasing the insides of the tubes. I would think that with the constant moving up and down of these they would need to be greased. Do you guys grease them at all? How do you do it?
  • Squirt some motor oil in at the top access hole and spin them a bit. Works like a champ. Makes a mess. I live with it.
  • If I remember correctly, Hensley does not recommend oiling the jacks as that may make them loosen up during a drive. There needs to be some friction in them to help hold their position - at least that is what I remember. I have never lubed mine in 8 or 9 years and they still function correctly.
    Barney