Forum Discussion
gmw_photos
May 06, 2015Explorer
thrillhouse wrote:
I just got great news from Lippert, after 5-6 days of speaking with them and sending them pictures of the axles, tire wear, and springs they have decided to send me new axles with 3 inch tubes instead of the 2 3/8 inch that was on the camper and upgrade my springs from 1700 lb to 2200 lb springs. They're paying for most of my tire cost as well.
The exact words from the rep I worked with at Lippert "you're out of warranty, but once we saw the pictures of the axles and how bent they were we HAD to do something"
I'm still disappointed that Forest River refused to acknowledge my existence as I feel that they're just as at fault.
Anyone else that experiences similar issues I encourage you to contact the axle manufacturer, it actually was a very pleasant experience once I contacted the right person.
Yes, that's great to hear that Lippert is standing up and helping you. Especially considering it's "mostly" the fault of the RV manufacturer, because they are who specs out the axle for the application. The axles in question would likely have worked just fine under a lighter trailer.
Kudos to Lippert.
About Travel Trailer Group
44,027 PostsLatest Activity: Apr 19, 2019