Forum Discussion
wincrasher65
Mar 31, 2015Explorer
People wonder why there are so many crappy dealers out there who won't give good service or retain decent employees. It's because of people like this who shop solely on price and will travel great distances to save a few bucks.
A good dealership takes profits to remain a good dealership. If you want good treatment, you need to be seen as a good and valuable customer, folks.
Now I doubt that any dealer would actually refuse to service you because you bought elsewhere, but most likely you will fall to the bottom of the list to get a service appointment - behind all his "good" customers. They have a right to do that, and as I've found in the past, is allowed by the manufacturers.
Calling the manufacturer to complain many enable you to bully your way into his shop, but I doubt would result in stellar service. I'm not sure I'd want my RV worked on by people I had to "force" to take me.
I'm not saying to pay an ungodly amount to buy local, but give due consideration to what you are choosing to do - consider your time, expense, and expected service after the sale in your decision making. Paying a bit more upfront may end up being a wiser financial choice over the long haul.
A good dealership takes profits to remain a good dealership. If you want good treatment, you need to be seen as a good and valuable customer, folks.
Now I doubt that any dealer would actually refuse to service you because you bought elsewhere, but most likely you will fall to the bottom of the list to get a service appointment - behind all his "good" customers. They have a right to do that, and as I've found in the past, is allowed by the manufacturers.
Calling the manufacturer to complain many enable you to bully your way into his shop, but I doubt would result in stellar service. I'm not sure I'd want my RV worked on by people I had to "force" to take me.
I'm not saying to pay an ungodly amount to buy local, but give due consideration to what you are choosing to do - consider your time, expense, and expected service after the sale in your decision making. Paying a bit more upfront may end up being a wiser financial choice over the long haul.
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