trailernovice wrote:
Update from OP....took the TT back to the dealer for the drawer stop and a few other punch-list items...turns out the drawer DOES (and always did) have a stop...but it didn't catch, because the work at the assembly plant was so slapdash that the drawer rails weren't properly aligned...
soooooooo, for lack of the most easily accomplished QC check--simply pulling the drawer out and pushing it back in, which would have revealed the need for minor shimming/realigning of the rails, the factory sent out a product with a (albeit very minor) defect...that led to my raising this issue with the dealer (who corrected it)...with this and the other issues mentioned, I ended up having to take hours off work to go get the trailer, drag it to the dealer, and then do the whole process in reverse when the work was done...(please, no 'you should have caught this at PDI'...I didn't check the toilet handle to make sure it was attached correctly, either, during PDI---there's just some things that should be able to be taken for granted)
In my estimation, it would have taken no more than five or ten extra minutes of checking and adjusting on the factory floor to make sure the drawers worked and the television-attachment panel was set securely in the wall, and to correct the other little shortcomings that have ended up costing me and the dealer a whole bunch of time and causing a whole bunch of aggravation
Here's the rub. The PDI is your best opportunity to find any issue.
You mentioned this is not your first RV which means you know how the game is played.
During the PDI you must check everything and assume nothing works. That is every knob,latch,catch,outlet,handle,switch,hinge,bulb, valve
door,drawer, device seam,seal,system.
Failure to do so will result in you repairing the item yourself if you are capable or returning to the dealer at a later date at your expense.
Buying a trailer is an exciting time but one must curb their enthusiasm and check the entire trailer left to right and top to bottom inside and out.
Completing an intensive PDI is the first step towards a successful RV experience.
I agree the new buyer should not have to examine/inspect everything However as you have experienced you cannot count on the dealer or manufacture to ensure everything is 100%.
