Forum Discussion
trailernovice
Feb 08, 2016Explorer
My point wasn't whether I should've/could've caught these issues at PDI....the point was, had anyone on the assembly floor taken the brief amount of time needed to ensure everything (including the television panel and the drawer) was properly installed/secured/aligned, there wouldn't have been issues in the first place...
even if i HAD caught these little nit-picky items at PDI, it still would have cost me and the dealer time...there I'd be at the dealer...and, if I'd caught, for example, the drawer-stop issue and pointed it out right then and there, I'd have had three options--wait for however long it took to correct them (costs me and the dealer time), leave and come back another day (inconvenience and travel time) or simply walk away (costs time to start a search anew and go through negotiations on something different, probably with a different dealer, from scratch)..
an ounce of prevention at the factory would have been worth a pound of cure at the dealership..cost me time and aggravation, and cost the manufacturer some level of ill-will
even if i HAD caught these little nit-picky items at PDI, it still would have cost me and the dealer time...there I'd be at the dealer...and, if I'd caught, for example, the drawer-stop issue and pointed it out right then and there, I'd have had three options--wait for however long it took to correct them (costs me and the dealer time), leave and come back another day (inconvenience and travel time) or simply walk away (costs time to start a search anew and go through negotiations on something different, probably with a different dealer, from scratch)..
an ounce of prevention at the factory would have been worth a pound of cure at the dealership..cost me time and aggravation, and cost the manufacturer some level of ill-will
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