Keystone Customer Service Fail
BUYER BEWARE! - KEYSTONE WILL NOT STAND BEHIND THEIR PRODUCTS. An improperly installed (upside down) cargo door has caused thousands of dollars in water damage to my camper and despite a diagnosi...
Forum Discussion
The OP bought the trailer @8 months old. 4 months left on the transferred warranty. He then after two weeks of ownership took it in for repairs. It never got fixed properly. He's still fighting with Keystone. This seems to me that under normal circumstances if you start a warranty claim before the warranty has expired, and the problem isn't fixed during the warranty period that it should still be a warranty problem. As long as it's documented.
Question is and I'm not sure it's relevant is did the OP file the proper paper work to transfer the warranty? If he's getting it worked on right after purchase then it would seem like he's good to go.
I'm not sure if he's trying to get reimbursed for repairs or just trying to get it fixed.
Question is and I'm not sure it's relevant is did the OP file the proper paper work to transfer the warranty? If he's getting it worked on right after purchase then it would seem like he's good to go.
I'm not sure if he's trying to get reimbursed for repairs or just trying to get it fixed.
