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hedgehog48
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Oct 29, 2016

KEYSTONE CUSTOMER DIS-SATISFACTION

After several conversations with Keystone customer service, it has come to my attention that they do not care about there customers or there product quality. I have several issues that have come up along with several issues that were brought to the attention of the dealership upon delivery and Keystone refuses to fix any of them. They are not as significant as the poor guy on this forum that is having his sidewalls ripped apart but non the less, they still show the poor craftsmanship and component quality that Keystone uses.
These issues include the standoffs that hold the ladder to the rear cap mounted crooked. Lame so called heated floor that is the size of a heating pad and does a good job at warming up the bottom of the vanity. Peeling veneer finish on the rear wood that arches up to the ceiling. And finally permanently stained stripe decals on the exterior wall that has been like this since 6 months after delivery. Keystone blames the environment for the decal issues even though the other side of the camper doesn't have the same problem. This fifthwheel is a 2016 Montana 3160RL with Legacy package. Not the quality or treatment I would expect when spending this kind on money. My first, 2004 Montana had the front cap decals curl up and peel off but I would have thought after 12 years they would have invested in better decals. WRONG! So I guess I will have to live with a 2016 fifthwheel that looks permanently dirty. Keystone has lost a customer for life because if they won't fix minor defects, I doubt they would fix a major one.

About Fifth Wheel Group

19,010 PostsLatest Activity: Mar 30, 2025
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CUSTOMER DIS-SATISFACTION","id":"message:2413030","revisionNum":1,"repliesCount":61,"author":{"__ref":"User:user:356252"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"conversation":{"__ref":"Conversation:conversation:2413030"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2413030"},"body":"After several conversations with Keystone customer service, it has come to my attention that they do not care about there customers or there product quality. I have several issues that have come up along with several issues that were brought to the attention of the dealership upon delivery and Keystone refuses to fix any of them. They are not as significant as the poor guy on this forum that is having his sidewalls ripped apart but non the less, they still show the poor craftsmanship and component quality that Keystone uses.
These issues include the standoffs that hold the ladder to the rear cap mounted crooked. Lame so called heated floor that is the size of a heating pad and does a good job at warming up the bottom of the vanity. Peeling veneer finish on the rear wood that arches up to the ceiling. And finally permanently stained stripe decals on the exterior wall that has been like this since 6 months after delivery. Keystone blames the environment for the decal issues even though the other side of the camper doesn't have the same problem. This fifthwheel is a 2016 Montana 3160RL with Legacy package. Not the quality or treatment I would expect when spending this kind on money. My first, 2004 Montana had the front cap decals curl up and peel off but I would have thought after 12 years they would have invested in better decals. WRONG! So I guess I will have to live with a 2016 fifthwheel that looks permanently dirty. Keystone has lost a customer for life because if they won't fix minor defects, I doubt they would fix a major one.","body@stringLength":"1563","rawBody":"After several conversations with Keystone customer service, it has come to my attention that they do not care about there customers or there product quality. I have several issues that have come up along with several issues that were brought to the attention of the dealership upon delivery and Keystone refuses to fix any of them. They are not as significant as the poor guy on this forum that is having his sidewalls ripped apart but non the less, they still show the poor craftsmanship and component quality that Keystone uses.
These issues include the standoffs that hold the ladder to the rear cap mounted crooked. Lame so called heated floor that is the size of a heating pad and does a good job at warming up the bottom of the vanity. Peeling veneer finish on the rear wood that arches up to the ceiling. And finally permanently stained stripe decals on the exterior wall that has been like this since 6 months after delivery. Keystone blames the environment for the decal issues even though the other side of the camper doesn't have the same problem. This fifthwheel is a 2016 Montana 3160RL with Legacy package. Not the quality or treatment I would expect when spending this kind on money. My first, 2004 Montana had the front cap decals curl up and peel off but I would have thought after 12 years they would have invested in better decals. WRONG! So I guess I will have to live with a 2016 fifthwheel that looks permanently dirty. Keystone has lost a customer for life because if they won't fix minor defects, I doubt they would fix a major one.","kudosSumWeight":0,"postTime":"2016-10-29T13:24:51.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:2413030_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12083},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"After several conversations with Keystone customer service, it has come to my attention that they do not care about there customers or there product quality. I have several issues that have come up 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font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n .custom_widget_CustomFooter_icon-gs-app_hp49n_221 {\n margin-right: 1.25rem;\n max-width: 2.375rem;\n padding-right: 0.125rem;\n padding-top: 0.125rem;\n\n @media screen and (min-width: 992px) {\n margin-left: 8.75rem;\n margin-right: 0;\n }\n }\n\n .custom_widget_CustomFooter_gsi-icon-phone_hp49n_233 {\n margin-bottom: -0.125rem;\n margin-right: 0.625rem;\n max-height: 1.25rem;\n width: 1.25rem;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-link_hp49n_245 {\n a,\n button {\n color: #dfdfdf;\n padding: 0 0.75rem 0 0.625rem;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n.custom_widget_CustomFooter_footer-top-links_hp49n_257 {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: 0.625rem;\n font-size: 1rem;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: 1.25rem;\n padding: 0 1.25rem;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-top_hp49n_257 {\n border-bottom: 2px solid #c7c7c7;\n display: block;\n margin: auto;\n padding-top: 0.625rem;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .custom_widget_CustomFooter_footer-logo_hp49n_297 {\n max-height: 3.75rem;\n max-width: 8.75rem;\n padding: 0.625rem;\n padding-left: 0;\n padding-top: 0;\n }\n\n .custom_widget_CustomFooter_footer-list_hp49n_305 {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: 0.625rem 0.3125rem;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid #666;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: 0.75rem;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: 0.625rem;\n }\n\n @media screen and (min-width: 992px) {\n font-size: 0.875rem;\n }\n }\n\n .custom_widget_CustomFooter_dropup_hp49n_346 {\n background-clip: padding-box;\n border: none;\n font-size: 0.875rem;\n list-style: none;\n padding-left: 0.3125rem;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .custom_widget_CustomFooter_dropdown-menu_hp49n_359 {\n display: block;\n }\n }\n }\n\n .custom_widget_CustomFooter_footer-dropup-toggle_hp49n_365 {\n background: none;\n border: 0;\n padding: 0;\n\n .custom_widget_CustomFooter_fa-angle-up_hp49n_370 {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .custom_widget_CustomFooter_dropdown-menu_hp49n_359 {\n background-color: #fff;\n border-radius: 0.25rem;\n bottom: 100%;\n margin: 0.125rem 0 0;\n min-width: 10rem;\n padding: 0.3125rem 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: #474442;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n.custom_widget_CustomFooter_footer-terms_hp49n_412 {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: 0.625rem 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .custom_widget_CustomFooter_row_hp49n_60 {\n padding-bottom: 0.625rem;\n\n @media screen and (min-width: 992px) {\n padding-bottom: 1.25rem;\n }\n\n &.custom_widget_CustomFooter_footer-terms-order-1_hp49n_431 {\n 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KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413091"},"body":"For the OP, THAT ^ is what a real issue looks like.

I sure hope it works out for you nremtp143.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"98","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-03T10:37:48.000-07:00","lastPublishTime":"2016-11-03T10:37:48.000-07:00","metrics":{"__typename":"MessageMetrics","views":421},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413091","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"106","rawBody":"For the OP, THAT ^ is what a real issue looks like.

I sure hope it works out for you nremtp143.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413091_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:361387":{"__typename":"User","id":"user:361387","uid":361387,"login":"nremtp143","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-08-29T08:18:02.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-1.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:361387"},"ModerationData:moderation_data:2413090":{"__typename":"ModerationData","id":"moderation_data:2413090","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413090":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:361387"},"id":"message:2413090","revisionNum":1,"uid":2413090,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413090"},"body":"We've been severely let down by Montana and Keystone is quality, quality control and customer service. When our structural problems started, Owner Relations called me an asked NUMEROUS questions about how it happened, how I had it loaded, what hitch I used, what type of truck I pulled it with and even asked to send pics of the entire camper including the pin box and rear bumper. Since that conversation, we've not heard a word from Keystone through all of the repair process. This unit has been at the dealer a full third of the time we've owned it since May, and nothing from them. I also emailed my sales rep who told me, \"We'll show you why you bought a Montana!\" Well, I'm not impressed. We love the floor plan, but the issues we've had have severely overshadowed the joy of owning a new Montana. My dealer has said multiple times that they just don't have much trouble out of Montanas, and is upset that we've had this much trouble with ours. This was my wife's \"Dream Camper\". Now she's even offered to assist in trading it. We are done with Keystone. So, we begin the process of figuring out how to get away from this camper.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-02T18:28:29.000-07:00","lastPublishTime":"2016-11-02T18:28:29.000-07:00","metrics":{"__typename":"MessageMetrics","views":414},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413090","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1136","rawBody":"We've been severely let down by Montana and Keystone is quality, quality control and customer service. When our structural problems started, Owner Relations called me an asked NUMEROUS questions about how it happened, how I had it loaded, what hitch I used, what type of truck I pulled it with and even asked to send pics of the entire camper including the pin box and rear bumper. Since that conversation, we've not heard a word from Keystone through all of the repair process. This unit has been at the dealer a full third of the time we've owned it since May, and nothing from them. I also emailed my sales rep who told me, \"We'll show you why you bought a Montana!\" Well, I'm not impressed. We love the floor plan, but the issues we've had have severely overshadowed the joy of owning a new Montana. My dealer has said multiple times that they just don't have much trouble out of Montanas, and is upset that we've had this much trouble with ours. This was my wife's \"Dream Camper\". Now she's even offered to assist in trading it. We are done with Keystone. So, we begin the process of figuring out how to get away from this camper.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413090_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:357775":{"__typename":"User","id":"user:357775","uid":357775,"login":"TxGearhead","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-04-17T09:37:38.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-5.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:feyqc97479/user:357775"},"ModerationData:moderation_data:2413089":{"__typename":"ModerationData","id":"moderation_data:2413089","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413089":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:357775"},"id":"message:2413089","revisionNum":1,"uid":2413089,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: 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TxGearhead wrote:
transamz9 wrote:


Bass boat Polish will take those stains off.


Tell me more. What is \"Bass boat Polish\"?
Could you give us a brand name?

He is probably talking about this stuff.
Barney","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-02T06:43:59.000-07:00","lastPublishTime":"2016-11-02T06:43:59.000-07:00","metrics":{"__typename":"MessageMetrics","views":417},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413087","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"395","rawBody":"
TxGearhead wrote:
transamz9 wrote:


Bass boat Polish will take those stains off.


Tell me more. What is \"Bass boat Polish\"?
Could you give us a brand name?

He is probably talking about this stuff.
Barney","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413087_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:2413086":{"__typename":"ModerationData","id":"moderation_data:2413086","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413086":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:357775"},"id":"message:2413086","revisionNum":1,"uid":2413086,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413086"},"body":"
transamz9 wrote:
hedgehog48 wrote:


Bass boat Polish will take those stains off.


Tell me more. What is \"Bass boat Polish\"?
Could you give us a brand name?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"170","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-02T04:34:32.000-07:00","lastPublishTime":"2016-11-02T04:34:32.000-07:00","metrics":{"__typename":"MessageMetrics","views":412},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413086","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"287","rawBody":"
transamz9 wrote:
hedgehog48 wrote:


Bass boat Polish will take those stains off.


Tell me more. What is \"Bass boat Polish\"?
Could you give us a brand name?","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413086_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:36774":{"__typename":"User","id":"user:36774","uid":36774,"login":"Lantley","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-08-23T20:47:10.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-7.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:39"},"entityType":"USER","eventPath":"community:feyqc97479/user:36774"},"ModerationData:moderation_data:2413085":{"__typename":"ModerationData","id":"moderation_data:2413085","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413085":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36774"},"id":"message:2413085","revisionNum":1,"uid":2413085,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413085"},"body":"
mtofell1 wrote:
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.


In one keyboard character, the answer to your question is $.

For whatever reason the industry has just ended up where it has. Consumers are only willing to pay so much for a quickly depreciating toy and manufacturers can only deliver so much quality in a depreciating toy for that much hard earned $. So, we are where we are.

Thread after thread of internet forums fill with people complaining but the same people (statistically anyway) go and buy the crappy RVs (myself included).

I think in the whole grand scheme of things, with all the world's problems, there is little change likely to happen anytime soon. For the most part RVs are a completely frivolous purchase. Nobody with any power or authority cares too much about how people spend their discretionary income. There are much bigger and more important problems that need solving.


Well put. Every now and then someone feels they did not get their money's worth. They believe the RV industry is like the automobile industry.
RV's are a work in progress. THe warranties cover everything but logistically RV's a harder to move around than a car. Most handy RV owners have learned to fix small things themselves and reserve the warranty for major items.
A very thorough PDI during purchase is the best defense against small aggravating repairs.
Nevertheless the warranty is not forever. Being a capable DIY person goes a long way towards having a pain free RV experience","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-02T04:16:26.000-07:00","lastPublishTime":"2016-11-02T04:16:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":412},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413085","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"2189","rawBody":"
mtofell1 wrote:
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.


In one keyboard character, the answer to your question is $.

For whatever reason the industry has just ended up where it has. Consumers are only willing to pay so much for a quickly depreciating toy and manufacturers can only deliver so much quality in a depreciating toy for that much hard earned $. So, we are where we are.

Thread after thread of internet forums fill with people complaining but the same people (statistically anyway) go and buy the crappy RVs (myself included).

I think in the whole grand scheme of things, with all the world's problems, there is little change likely to happen anytime soon. For the most part RVs are a completely frivolous purchase. Nobody with any power or authority cares too much about how people spend their discretionary income. There are much bigger and more important problems that need solving.


Well put. Every now and then someone feels they did not get their money's worth. They believe the RV industry is like the automobile industry.
RV's are a work in progress. THe warranties cover everything but logistically RV's a harder to move around than a car. Most handy RV owners have learned to fix small things themselves and reserve the warranty for major items.
A very thorough PDI during purchase is the best defense against small aggravating repairs.
Nevertheless the warranty is not forever. Being a capable DIY person goes a long way towards having a pain free RV experience","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:2413085_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:376850":{"__typename":"User","id":"user:376850","uid":376850,"login":"mtofell1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2006-12-08T18:37:30.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-9.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:376850"},"ModerationData:moderation_data:2413084":{"__typename":"ModerationData","id":"moderation_data:2413084","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413084":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:376850"},"id":"message:2413084","revisionNum":1,"uid":2413084,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413084"},"body":"
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.


In one keyboard character, the answer to your question is $.

For whatever reason the industry has just ended up where it has. Consumers are only willing to pay so much for a quickly depreciating toy and manufacturers can only deliver so much quality in a depreciating toy for that much hard earned $. So, we are where we are.

Thread after thread of internet forums fill with people complaining but the same people (statistically anyway) go and buy the crappy RVs (myself included).

I think in the whole grand scheme of things, with all the world's problems, there is little change likely to happen anytime soon. For the most part RVs are a completely frivolous purchase. Nobody with any power or authority cares too much about how people spend their discretionary income. There are much bigger and more important problems that need solving.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-01T21:24:18.000-07:00","lastPublishTime":"2016-11-01T21:24:18.000-07:00","metrics":{"__typename":"MessageMetrics","views":412},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413084","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1531","rawBody":"
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.


In one keyboard character, the answer to your question is $.

For whatever reason the industry has just ended up where it has. Consumers are only willing to pay so much for a quickly depreciating toy and manufacturers can only deliver so much quality in a depreciating toy for that much hard earned $. So, we are where we are.

Thread after thread of internet forums fill with people complaining but the same people (statistically anyway) go and buy the crappy RVs (myself included).

I think in the whole grand scheme of things, with all the world's problems, there is little change likely to happen anytime soon. For the most part RVs are a completely frivolous purchase. Nobody with any power or authority cares too much about how people spend their discretionary income. There are much bigger and more important problems that need solving.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413084_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:2413083":{"__typename":"ModerationData","id":"moderation_data:2413083","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413083":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36774"},"id":"message:2413083","revisionNum":1,"uid":2413083,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413083"},"body":"
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.

ALL Brand new houses require a punch list when they are complete.
There is a entire industry and a host of shows based on the idea of making your house right.
RV's are no different.
I've been working on improving and making my RV the way I want it since day one.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-01T18:27:15.000-07:00","lastPublishTime":"2016-11-01T18:27:15.000-07:00","metrics":{"__typename":"MessageMetrics","views":412},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413083","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"921","rawBody":"
qtla9111 wrote:
Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.

ALL Brand new houses require a punch list when they are complete.
There is a entire industry and a host of shows based on the idea of making your house right.
RV's are no different.
I've been working on improving and making my RV the way I want it since day one.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413083_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1725":{"__typename":"User","id":"user:1725","uid":1725,"login":"qtla9111","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2003-09-17T16:26:58.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-2.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:39"},"entityType":"USER","eventPath":"community:feyqc97479/user:1725"},"ModerationData:moderation_data:2413082":{"__typename":"ModerationData","id":"moderation_data:2413082","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2413082":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1725"},"id":"message:2413082","revisionNum":1,"uid":2413082,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"parent":{"__ref":"ForumTopicMessage:message:2413030"},"conversation":{"__ref":"Conversation:conversation:2413030"},"subject":"Re: KEYSTONE CUSTOMER DIS-SATISFACTION","moderationData":{"__ref":"ModerationData:moderation_data:2413082"},"body":"Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-11-01T18:13:12.000-07:00","lastPublishTime":"2016-11-01T18:13:12.000-07:00","metrics":{"__typename":"MessageMetrics","views":412},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:FifthWheel/category:TRAVELCENTER/community:feyqc97479board:FifthWheelforum-board/message:2413030/message:2413082","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"591","rawBody":"Why can't they just produce a solid built rv? One that is backed by a warranty that truly means something. I'm not talking about appliances, etc. but an rv that doesn't leak.

Is that asking too much? Yes, I know some will say it's not possible because it moves and tweeks and twists. I'm not buying that.

Imagine buying a product and then having to make it work for you by doing DIY projects.

It just doesn't make sense. I think they get away with it because nobody pushes the issue. Rvers are very sensitive when it comes to defending their hobby.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2413082_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1741694506000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1741694506000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1741694506000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1741694506000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1741694506000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1741694506000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1741694506000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1741694506000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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