Keystone must be out of their mind...rant.
Had my Passport elite front cap replaced due to water damage from a leaking roof seam. Bad design as the curved roof meets the front straight cap which causes two valleys on either side to hold water....
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We had our Outback (in my signature below) front cap repainted after we owned it almost 2 years. It was fading and began to look really bad. My dealer was magnificent working with Keystone and the end result was, Keystone agreed to pay for the cost of a new paint job (jell coat), but because there was nothing wrong with the graphics, would not pay to replace the graphics, since there was nothing wrong with them.
Graphics cost us (if I remember right) a little over $1000 too. We went ahead and paid the price because we wanted the trailer kept as original as possible. We did debate about having nothing on the front.
Well, the paint job has held up marvelous. The dealer took it to an independent shop for the work, and they said it would never fade again. The rest of the trailer would be deteriorated before the front cap would ever look bad again. It's been more than 2 years now, and the cap still look brand new.
So yes, your experience with Keystone sounds about right.
Graphics cost us (if I remember right) a little over $1000 too. We went ahead and paid the price because we wanted the trailer kept as original as possible. We did debate about having nothing on the front.
Well, the paint job has held up marvelous. The dealer took it to an independent shop for the work, and they said it would never fade again. The rest of the trailer would be deteriorated before the front cap would ever look bad again. It's been more than 2 years now, and the cap still look brand new.
So yes, your experience with Keystone sounds about right.
