Laredo Paint Fade
I have a 2013 Laredo TT that the front cap has started to fade at the top, has anyone else had this same problem?
Forum Discussion
"My son has the same problem. He is working with the factory and they might pay to paint it even though the warranty is expired. No firm decision yet".
I hope he has better luck than I did...here is what the factory told me..
Thank you for contacting Keystone RV. I am sorry to read that you are experiencing problems with your 2013 Keystone Laredo. Occasionally a problem will present itself on one of our units. For these occasions, Keystone provides each customer with a One Year Limited Warranty. The warranty on your unit expired on 02/28/2014.
Unfortunately, there is no life expectancy for when the front cap will or will not fade. For equal fairness, after the warranty expiration date we review everything on a case by case basis, per VIN; while looking at the entire history of the unit. Our service department has reviewed
Considering the time out of warranty and history in mind, we regret to inform you that Keystone will be unable to participate with refinishing the front cap. Pending service availability, you can pursue having this refinished through a Keystone dealer. You may utilize our online dealer locator: www.keystonerv.com.
Please know that Keystone stands ready to assist you with answering questions.
I hope he has better luck than I did...here is what the factory told me..
Thank you for contacting Keystone RV. I am sorry to read that you are experiencing problems with your 2013 Keystone Laredo. Occasionally a problem will present itself on one of our units. For these occasions, Keystone provides each customer with a One Year Limited Warranty. The warranty on your unit expired on 02/28/2014.
Unfortunately, there is no life expectancy for when the front cap will or will not fade. For equal fairness, after the warranty expiration date we review everything on a case by case basis, per VIN; while looking at the entire history of the unit. Our service department has reviewed
Considering the time out of warranty and history in mind, we regret to inform you that Keystone will be unable to participate with refinishing the front cap. Pending service availability, you can pursue having this refinished through a Keystone dealer. You may utilize our online dealer locator: www.keystonerv.com.
Please know that Keystone stands ready to assist you with answering questions.
