Launch 16RB - Not what we looked at...
I'm not sure if this is the right spot for this post so mods, please let me know if I need to delete and repost somewhere else.
We recently picked up a Starcraft Launch 16rb that we fell in love with on the show room floor. It's a 2018 and we feel like we got a really good deal on it. They were the best prices in the area, and we feel comfortable with the price we paid.
So here is the 'problem' (1st world problem). It's not the same that we looked at in the show room. It was POURING when I picked it up and had to install a WD hitch in the rain. It was dark and everything was wet when we brought it home. The next day the wife went out and the first thing she said is "the floor is supposed to be gray". It's brown, and an oversight on my part as I just wanted to get everything hooked up and go without getting too soaked. I emailed the dealer and he said the show room model has brown flooring as well, it may have just looked brighter because all the lights were on.
About a week later my kids wanted to look at photos on my phone and I forgot I took some pictures of the floor model. Dealer was wrong, or fibbed. The floor model is definitely different. I'll attach the images. You can see the cushion pattern and floor is different. I'm not sure how much of a big deal I should make here. We like the camper, it's just not the same interior colors that we asked for. That's literally it. I'm not even sure we can exchange at this point since we already took it home. Just wondering if anyone ever ran into this and what my options might be. I'm a little annoyed at their dishonesty.
Showroom
Mine
We recently picked up a Starcraft Launch 16rb that we fell in love with on the show room floor. It's a 2018 and we feel like we got a really good deal on it. They were the best prices in the area, and we feel comfortable with the price we paid.
So here is the 'problem' (1st world problem). It's not the same that we looked at in the show room. It was POURING when I picked it up and had to install a WD hitch in the rain. It was dark and everything was wet when we brought it home. The next day the wife went out and the first thing she said is "the floor is supposed to be gray". It's brown, and an oversight on my part as I just wanted to get everything hooked up and go without getting too soaked. I emailed the dealer and he said the show room model has brown flooring as well, it may have just looked brighter because all the lights were on.
About a week later my kids wanted to look at photos on my phone and I forgot I took some pictures of the floor model. Dealer was wrong, or fibbed. The floor model is definitely different. I'll attach the images. You can see the cushion pattern and floor is different. I'm not sure how much of a big deal I should make here. We like the camper, it's just not the same interior colors that we asked for. That's literally it. I'm not even sure we can exchange at this point since we already took it home. Just wondering if anyone ever ran into this and what my options might be. I'm a little annoyed at their dishonesty.
Showroom
Mine
