Forum Discussion
ricatic
Apr 01, 2014Explorer
v10superduty wrote:ricatic wrote:v10superduty wrote:ricatic wrote:
Ford will spare no expense down the road to produce or invent any possible reason to void warranty on the fuel system...
Good Luck...
Regards
No disrespect but I can't really agree with this statement..
If you try and patch it or sneak it by and they find traces on a later problem, absolutely they will deny coverage (rightfully so)
If you take it to a reputable, knowledgeable Ford dealer (they don't all qualify :W) and have them perform the repair as per the bulletin I mentioned you will have no warranty issues.
Clarify that with the dealer you end up at before you agree to do job there.
...no disrespect taken...but my experience absolutely proves what lengths Ford will take to void warranty...they voided mine even with a reputable dealership proving to Ford that their was no reason to not warranty my repair....
This is why I would be cautious about getting Ford involved until I had no other choice. If their is no evidence of DEF in the secondary filter, the DEF has not gotten into the expensive parts. If so, clean it all up and move on...you will still have the tattletale stored in the truck computer that you had a water in fuel event...Ford claims this tattletale did not exist before my debacle...but only after they offered to take my computer to Ford Engineering to see if they could indeed see this info...funny thing happened on the way to Ford...they decided it was up to me to prove there was never a light...mmmm..if it walks like a duck and quacks like a duck...it's usually a duck and Ford was just covering up more facts...
I know how far Ford will go to shaft a customer...been there...done that..and now drive a GM...
Good Luck to the OP...my heart breaks for him
Regards
Ric..
You don't have to explain your story to me again at all. I posted on page 1 or 2 of original thread when you had problem so I remember it well and have reread it a few times here. :W
Your problem started with an incompetent dealer and whatever happened after that between you and Ford led to your "shamefull event"
I absolutely will state that Ford does not go out of its way to decline warranty that is legit.
Your case is an anomaly and unfortunately the true reasons will never be known.
Yes... you got screwed, but its "not the norm" and I believe you really know that.
Why you, we don't know?
The OP here has already posted he has confirmation that his warranty will be intact so please back down a bit on the fear mongering.
I have read a lot ( a real lot :)) of your posts here and on FTE, you write well, very understandable, knowledgable and I enjoy most of your posts but I think deep down you know you are wrong saying Ford tries to shaft their customers. You, I guess so, but not in general.
Thanks for your time and I will have no more to say as I start the 30 hour drive home tomorrow morn.
I appreciate your kind words and your time...My last post confirms my position on what the OP needs to do...and I had mine repaired in a similar fashion because the dealer I eventually used assured me, as you have stated, that my warranty would be intact...for what that's worth...they did fix my truck again when the NOX sensor went out under warranty...
But I really do believe that Ford goes way beyond the norm in rejecting warranty claims on the 6.7 fuel system...unless things have changed, Ford's default position is "Customers Fault-No Warranty"...and no other manufacturer using the Bosch CP4.xx pumps takes that position...GM fixes them all...
Have a safe trip home...
Regards
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