To the OP - when parked at home is the trailer relatively level front to back or do you have to fully extend your tongue jack in order to lift the tongue & rear of the truck in order to mount the spring bars? In fact, is there a possibility you're not elevating the combination enough? If so, using a stack under the tongue jack would help alleviate this situation ... in my case my driveway slopes noticeably to the street so I use a triple 4x stack under my tongue jack.
At home, our driveway is not level. Like you, it slopes down towards the road. I have 6 boards under the jack and I do have to raise it a lot to get the trailer to be level when parked but when hooking up it goes down a lot.
I was wondering if this was the issue at home. I jack the tow vehicle and trailer up A LOT when connecting/removing the bars at home. But now I'm wondering if I need to go even higher? My poor truck would be lifted very very high at the back to go higher than I am doing now.
As suggested by the Blue Ox rep, I think it is best to have another, more experienced dealer (with the Blue Ox system) take a look at my setup, and/or, get Jason down the road to come have a look and compare against his system too. I have time on Saturday... I'll give my neighbour a call to see if he has time to come take a look.
