My Blue Ox Sway Pro Experience (Bad, but now resolved)

gmw photos wrote:
I disagree with the premise that difficulty in latching and unlatching is a sign the hitch is not set up correctly.

Disagree all you want but that's not the issue here ... the real issue is the OP doesn't know for a fact whether his Sway Pro is correctly set up or not. Yes, a dealer set it up for him but even he said they'd never even seen one before so what are the chances? Until he does know the set up is correct anything else is just a WAG. :R