I just wanted to mention that we ordered our Blue Ox through PPL, not the dealer. The dealer never installed one before. But we wanted the Blue Ox even though our dealer did not sell it. They installed ours for us anyway.
After we got home we did not like the set up. Read the book carefully, took it apart, unbolted the ball part and flipped the hitch the other direction, bolted the ball back on at the right height.
Yours looks like it is on the last bolts on the shank. Our dealer bolted on our ball like yours (with the longest part of shank pointing down to the ground) but the shank was too low to the ground and would scrape.
Then we measured and re-installed it ourselves. We had a shop torque the nuts down properly because we did not have the tool.
Not the dealer's fault, we fixed it and it works great.
