Forum Discussion
camperforlife
Sep 24, 2016Explorer
freymann wrote:TomG2 wrote:
If I have to know more than the dealer, then I will order online. It was a good thing the OP did not have a wreck towing with such a poorly installed device by a technician that was not familiar with the Blue Ox and had no intention of learning.
I agree.
What I've learned from today is:
One question the dealer, Peterborough RV, should have asked was: "What is your tongue weight?"
Second issue that relates to any hitching system is to get the ball on the tow vehicle at the correct height! 3 inches too low? You gotta be kidding me. Bad installer at Peterborough RV.
So in this case:
Blue Ox: A+ for listening and responding to my concerns and making sure that I no longer run around bad mouthing their product
Peterborough RV: F (for many reasons)
Freymann I did ask my dealer what my tongue actually weighed and the response was "I don't know we don't have a way to weight it". I gave in on what they suggested because they were a huge very reputable dealer who should have known the correct set up. We all live an learn.
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