SoundGuy wrote:
...snip...... it's clear to me that one would always be much further ahead investing a bit of time trying to first understand the issue(s) at hand and not by relying entirely on "the dealer" to solve them for us.
Not everyone has the mechanical aptitude and/or tools to become expert in all phases of RVing. Should they be required to sit at home? Half my Single Group would not be qualified to set up a weight distributing hitch. And that is just the men. Most are smart enough to choose a good dealer who is familiar with their purchases.
The tipoff was when the tech acted like he was in a bad mood while installing the hitch. It was time to call "Time out" and talk to a manager
