Canuckss wrote:
panamacamper1 wrote:
The dealer told me that Lippert was sending new axles that still had 3500 on the label but were really 5200. I questioned why something would say 3500 from the factory when they really are 5200.
I will be able to see if there is a difference. What do you guys recommend for a 205/75/14 D LOAD tire.
Who did you speak with at Lippert or Cruiser ? as i am having a tuff time getting answers out of anyone and would like to speak with whomever you did. Now i am having the same issues but my 1 year manufactured warranty is up and my Extended warranty thinks it is an alignment issue but is clearly not the dealer has replaced 30 units already this summer.
Thanks for any help that would be great
I believe the standard lippert axle warranty is 2 years
http://www.lippertcomponents.com/OwnersManuals/Trailer-Axle/8-3-10-Trailer%20Axle-Web.pdf
I don't know if they carry that over to manuf installed products or not (most Dometic products don't) but I can tell you I had better response to my issue from Lippert directly than from Cruiser. I can email or pm you the guy I talked with at cruiser but in all honesty he was friendly but not much help.
I never had a direct contact with lippert I used their warranty email warranty@lci1.com they were great just very slow to respond. Average responce time about 3 days. Lippert told me they will work with any service center that will work with them so you don't need to go back to the dealer.
I would start with a friendly inquiry to Lippert. I also think you should have some grounds to fight the extended warranty but I don't have experience with that.