New 29' travel trailer dog walking

Is the distance between the tires the same on both sides.
Might be a clue.

Big Zig wrote:
I asked for Gulf Stream's instructions on what to have done, and they had the dealer re-measure, and guess what. Everything is perfect this time, no problem.

Gee, what a surprise... Yup, that's what they do. Gulfstream does not fix issues with frames. Any problems (under warranty) get re-directed immediately to the frame manufacturer (Lippert) who makes the determination and will simply blow you off.

Big Zig wrote:
Do you think I am overreacting on this?

NO!! There is clearly something wrong and it should not be ignored. Could be something straightforward to fix or a serious issue. You should get it dealt with pdq. It's a potential safety issue as well as possibly causing premature wear or failure of tires and suspension components. Depending on what's wrong, it's even possible you shouldn't be towing the TT until fixed.

Doing a video yourself is a waste of time. Same if you did your own measurements. IMO, what you MUST do at this point is go a frame and axle shop that is experienced and knows travel trailer frames and has qualified staff. If you don't have some credible evidence, they can/will play with you and it will never get dealt with.

You need a shop that is not afraid to report it like it is. Tell them exactly what's wrong and get a detailed inspection report in writing along with photos for the frame and suspension components. Should only cost in the order of $100 - $200. Then send the report to your dealer, Gulfstream and Lippert. You should find the right persons at Gulfstream and Lippert to send the report to. Hopefully all that is wrong is something straightforward like spring hangers welded in the wrong locations. If so, that's easily remedied by cutting them off and relocating them. In a worst case scenario, a frame cannot be repaired and made like it should be from new and the only remedy is to get a new TT.

Here is Lippert's info. on how to measure a frame. LIP sheet 0088

This may also be of interest: http://www.centrevilletrailer.com/news-notices/trailer-tire-problems-tips.htm

It sucks to have a problem like this on a brand new TT, but you need to stay on top of it and get something accomplished with the dealer. In the end, if it's something that can be fixed locally, be wary of who the dealer wants to send it to and don't let them send it to any old shop down the street. Good luck and please post any progress on resolution.

opnspaces wrote:
Based on your description you're not over reacting. But here's another suggestion. Can you have a friend follow you and record the trailer pulling off center as you drive down the road?

X2 and take detailed pics of you hitch setup. I wouldn't be shocked if they try to blame it on that in an effort to get out of it, especially after the measurements they took.
But, check for signs of wear at the U bolts on the axles, could be lose and could 'possibly' explain the different measurements.

Based on your description you're not over reacting. But here's another suggestion. Can you have a friend follow you and record the trailer pulling off center as you drive down the road?

Thank you all for your input. It is a brand new 29 foot Gulf Stream Innsbruck, bumper pull. I have not hit any curbs and I noticed it immediately after picking it up, on the way home with it. I called them immediately and they said they would contact Gulf Stream for instructions. No response for a couple weeks until I called and lit a fire under them. Now it's over two months of dealing with this issue. I pull it with an 07 Yukon and I pulled a 29 foot Jayco Jayfeather for 7 years without this condition. Pulled straight as an arrow. Same towing equipment and same mirrors. The dealer eventually (FINALLY) got measuring instructions from Gulf Stream, and the measurements came back with several measurements up to 1/2 inch off. I asked for Gulf Stream's instructions on what to have done, and they had the dealer re-measure, and guess what. Everything is perfect this time, no problem. I took two videos (taken while driving, through the rear view mirror) and sent them today to the manufacturer of the frame and axles, and should hopefully hear back tomorrow. We've gone camping only twice, and only 60 miles from home, and it seems to pull OK, but I'm worried about the tires wearing, or even overheating, and blowing prematurely. And taking out the wheel well and trim in the process. I welcome any ideas. Do you think I am overreacting on this?

The spring hangers might have been welded in the wrong locations. Happens once in a while. Easy to measure with a tape measure. Use front or rear of each I-beam as a reference point and measure to the spring hangers on each side. Should be the same. If you do a google search, there is more info. on doing this like measuring corner-corner to check for squareness.

If you take it to the dealer, they will contact Lippert and send pics and info. They could easily come back and say "it's within spec." and you will be SOL. Better to go a good frame and axle shop who knows TTs or FWs and pay the $100 or so for an inspection. If something doesn't look very good, then take the report to the dealer and send a copy to the factory as well.

For it to track that bad, something would have to be majorly wrong...

Did you hit any curbs real hard with it before you figured out how big it is? If not you, there is a good possibility that someone got the undercarriage hung up on something and brute forced it out. If it has leaf springs, it is possible to shear the locating pin or bolt off and shift the axle down the spring pack a little, bend the shackle mounts, or even bend an axle enough to make it track funny. A trailer tracking this much out of align is probably not safe to tow, at a minimum from taking up at least nine feet of lane or having an axle or two randomly fall off. I would call the dealer that you bought it and explain what is going on and get them to send out someone who has at least a little sense to do an inspection before anyone moves it (hopefully an insured hauler and not you). It should go back to the shop and be fixed (and documented as to what they did) right on their dime. Don't let them blow smoke up your tail by saying that they all do that, a RV hauler would not have accepted it from the factory that way and it will not pass a safety inspection that way (they did put a sticker on it that way?). If they just slapped an inspectin sticker on a dangerous vehicle without actually inspecting it they could be in trouble with the Tx DMV.

You might do a little measuring to determine if the "house" isn't square on the frame or if the axles aren't mounted right.
A friend bought a brand new Arctic Fox TT last year and the house is about 2.5" off center. Weird but doesn't seem to hurt anything.

samsontdog wrote:
If it is brand new I would take it back to the Dealer and ask them to hook the TT up to their TV and see for themselves. I would strongly tell them you would not
take it back until fixed. If that did not work hire a Lawyer

I wouldn't take it back.
I'd tell them to come get the dang thing !!

Two possible causes:
Axles out of alignment.
Frame Bent.