Thermoguy wrote:
If it works with the manual slide, then the brakes work and the controller. The issue seems to be the foot actuation dealing with applying the brakes on your truck. I wonder if that is controlled by a computer or by some actual physical connection. They might have to replace one of those items.
Since the manual slide works, that means the integrated controller knows a trailer with brakes is connected and it can power the brakes.
On my 2015, the integrated controller works so well that I don't feel the typical feedback one gets from a aftermarket controller as the trailer brakes get applied. Feedback is very subtle till you do a very hard stop. And I did have one occasion where I had to do a 60mph panic stop when a merging car decided to stop in the traffic lane! Control was amazing, ABS on the truck was full on and the trailer stayed straight as an arrow.
As you stop if your in tow haul mode does the dash indicator for the trailer brakes show the trailer brake force and does it vary as you change braking force? If so I suspect it is working.