I'm afraid Miles is right about not using a lawyer. The only one who wins when you engage counsel is counsel. Tact may work here as he said. However, Miles is wrong about your 'trailer'. It's a truck camper.
I have a '98 Lance and while the roof looks a little different I do have a slight dip in the roof. Only about 1/4" however. (6.5mm for you Canadians) My camper has been subjected to the most snow load I've ever seen pictures of and still, only 6.5mm deflection. Did the stucture when you actually crawled on the roof seem spongy or broken? My stucture up there seems very sturdy even after sitting (mostly) outside in the weather for lo these 15 years.
I can see going either way with this one. If you accept the rig and keep after them until they fix it to your specs, it's, for them like being pecked to death by ducks. My wife is the grand master at keeping after re******s and the shirk bros. Not a good way to go. That would require sustained effort on your part. The more I read about folks woes with NEW campers the luckier I feel with my used Lance.
1. I decided to get a light weight camper.
2. The same day, I looked in the Recycler (in my L.A. daze)
3. Found a 3 yr. old Lance, went over to see it and bought it, cash: $6500. In a few hours it was all over.
4. A few days later I put the truck tie downs and wiring plug on and went to Orange Co. and picked it up from the former owner's storage lot.
5. It looked like it was used two or three times. The battery was dead. I think he left the thermostat on and the heater came on in the winter.
6. We have slept 200 to 240 nights in the thing on the road somewhere.
7. No regrets; no surprises.
8. As I said: LUCKY.
Oh, the snow load?: wet, heavy Sierra Cement:
There might be literally a ton of snow on this truck camper.
regards, as always, jefe
