I received my new Propride hitch and installed. The installation manual was not easy to understand. No parts description so you really had to guess what they were calling what. I got threw it. It real...
I have to admit I never had that problem. Just make sure prior unhitching that the WD is loose and the raise the receiver is just just loose enough between the ball and tongue and recheck that the WD is still loose (wobbly). Hope I made sense?