uintafly
May 10, 2014Explorer
New trailer leaking.
Hello all, today I found what I never wanted to find - sopping wet carpet. We got a lot of rain this week including some very heavy rain yesterday so I figured I would go check out the trailer for any leaks. Unfortunately I found 2! The carpet in the storage compartment at the front of the trailer was damp, and even worse the carpet inside the trailer at the back of the slide was sopping wet. This is not the carpet on the slide, in fact I can't find anything wet on the slice, but it is the carpet under the slide. Needless to say it is highly annoying. knowing we were getting so much rain this week I even did a thorough inspection of the outside of the trailer looking for thinning caulk. I found and fixed a few areas though nothing closet to the leaks and nothing that seemed to serious.
What is the best route to take on this? Should I contact the manufacturer (Cruiser RV)? I already have a call in to the dealership though the service manager and his #2 are both off today. They said they would call me back on Monday, but I am thinking of just driving to the dealership and dropping off the rig (about 30 minutes). This is the second trailer I have purchased from this dealer and they have always fixed the few small issues we have had, nothing like this though. I don't doubt they will fix the leaks but how do I guarantee that any affected wood is replaced? It is quite possible this has been a slow leak for a while and only noticed now due to the heavy rain. I am also very paranoid about delamination occurring down the road - especially next year after it is out of warranty.
Any idea on how long something like this takes to repair? We have trips scheduled for next weekend and Memorial Day. I have a feeling at least next weekend will be out though.
FYI: the unit is a 2014 Shadow Cruiser 260BHS purchased in February and manufactured in July, 2013. WE have used the trailer 4 times this year with no major issues.
What is the best route to take on this? Should I contact the manufacturer (Cruiser RV)? I already have a call in to the dealership though the service manager and his #2 are both off today. They said they would call me back on Monday, but I am thinking of just driving to the dealership and dropping off the rig (about 30 minutes). This is the second trailer I have purchased from this dealer and they have always fixed the few small issues we have had, nothing like this though. I don't doubt they will fix the leaks but how do I guarantee that any affected wood is replaced? It is quite possible this has been a slow leak for a while and only noticed now due to the heavy rain. I am also very paranoid about delamination occurring down the road - especially next year after it is out of warranty.
Any idea on how long something like this takes to repair? We have trips scheduled for next weekend and Memorial Day. I have a feeling at least next weekend will be out though.
FYI: the unit is a 2014 Shadow Cruiser 260BHS purchased in February and manufactured in July, 2013. WE have used the trailer 4 times this year with no major issues.