Forum Discussion
budwich
Jun 23, 2018Explorer
Although it is likely that your "old" converter may be bad, it is unusual that your new water heater is the cause as the draw from the heater (control board) as it operates on less than 3 amps.... which isn't alot.
You indicate that you know less about electricity but did you do the install or someone else. The old water heater (depending on the model), might have been both electric (120v) and gas (plus 12v). Without checking wiring, it might be possible that there is a "mixup" on the wiring with neutral being mistaken for ground.... which would be bad. Perhaps you should review your wiring and maybe check with a meter what's going on (or find someone who can check it for you).
one last thing, when you or whoever connected the heater, did that person check the wiring with a meter to confirm what was "in them" as opposed to just following the "wire colors" mentioned in any install manual?
Lastly, since you are thinking / leaning towards get an new converter and your knowledge of electricity is "limited", I would think that you will be getting someone to install it for you... right? Why not find that "someone" before you do this and have them check your wiring for the heater. Of course, a new converter is never a bad investment... :-)
You indicate that you know less about electricity but did you do the install or someone else. The old water heater (depending on the model), might have been both electric (120v) and gas (plus 12v). Without checking wiring, it might be possible that there is a "mixup" on the wiring with neutral being mistaken for ground.... which would be bad. Perhaps you should review your wiring and maybe check with a meter what's going on (or find someone who can check it for you).
one last thing, when you or whoever connected the heater, did that person check the wiring with a meter to confirm what was "in them" as opposed to just following the "wire colors" mentioned in any install manual?
Lastly, since you are thinking / leaning towards get an new converter and your knowledge of electricity is "limited", I would think that you will be getting someone to install it for you... right? Why not find that "someone" before you do this and have them check your wiring for the heater. Of course, a new converter is never a bad investment... :-)
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