Forum Discussion
myredracer
Apr 26, 2018Explorer II
Even if you take it to the original selling dealer and repairs that need work under the factory warranty, good luck on getting the work done properly if at all.
Three attempts to get our awning fixed - couldn't fix it. Eventually bought the needed parts to fix it myself. Three attempts to get the bathroom door fixed - couldn't fix it. Eventually bought the needed parts and fixed it myself.
At one point the service manager said they would no longer do any more warranty work because of the fact I added some LED lights and claimed it voided the factory warranty (not true as per factory fine print). Another time when I wanted to get something fixed they outright refused and said "it's just a travel trailer". I could go on... :M
Bottom line is, unless it is something major, fix it yourself and avoid the stress and anxiety. Besides, you'll probably do a better job anyway. And as pointed out, your TT can sit at the dealer for many weeks while it goes through the process - not good during the camping season for sure.
Three attempts to get our awning fixed - couldn't fix it. Eventually bought the needed parts to fix it myself. Three attempts to get the bathroom door fixed - couldn't fix it. Eventually bought the needed parts and fixed it myself.
At one point the service manager said they would no longer do any more warranty work because of the fact I added some LED lights and claimed it voided the factory warranty (not true as per factory fine print). Another time when I wanted to get something fixed they outright refused and said "it's just a travel trailer". I could go on... :M
Bottom line is, unless it is something major, fix it yourself and avoid the stress and anxiety. Besides, you'll probably do a better job anyway. And as pointed out, your TT can sit at the dealer for many weeks while it goes through the process - not good during the camping season for sure.
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