Northern Lite truck to camper cord

I am going to go buy a pig tail tester today and new cord This was the third time I asked for Northern Lites help to find repair service I I should not have to pay for or drive 471 miles to the dealer. I would be happy to copy and paste Northern Lites e-mail to me, it was pretty snotty. I was going through the paper work and found the PREDELIVERY sheet still in the envelope NOT FILLED OUT NOTHING WAS CHECKED ON THE FORM. I do not blame the dealers employees completely they were jumping from job to job and constantly being asked to do something else before they finished there last four or five jobs. If I have to return to the dealer I would like to have my gas and one nights stay at a campground paid for. Wish I had bought the Bigfoot and 4K cheaper but the wife liked this one. once they asked me to sign a arbitration paper I should have run away.