Ongoing Saga of My Delam on New Jayco Eagle
Ok.... 1. Jayco is on it. They are agreeing to fix everything. That said.... 2. In order to fix the delam on the back of the unit they are going to have to replace the entire wall. It is ...
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Good luck with getting a new trailer. I tried when my rear of the trailer sagged over 3-1/2 inches in 8 feet. Jayco said they were pulling it off the frame and puttingit on a new one. How can you put an obtuse angle on a straight frame, pull it down to fasten it, and prevent caulk joints from cracking snd being compromised?
When I asked the smart alec in customer service he said "why should you care? We are the experts". We traded, and fell into a bigger pile of garbage trailer.
Hind sight is 20/20. I should have put faith in my dealer and let Jayco fix it. I always said Id own a Jayco again, and thats what I have... three trailers later.
Let your dealer work with Jayco. Do a good walkthrough, and document everything. I have since heard several times Jayco will stand behind their product.... well after the warranty expires.
Good luck.
When I asked the smart alec in customer service he said "why should you care? We are the experts". We traded, and fell into a bigger pile of garbage trailer.
Hind sight is 20/20. I should have put faith in my dealer and let Jayco fix it. I always said Id own a Jayco again, and thats what I have... three trailers later.
Let your dealer work with Jayco. Do a good walkthrough, and document everything. I have since heard several times Jayco will stand behind their product.... well after the warranty expires.
Good luck.
