Forum Discussion
Walaby wrote:Cummins12V98 wrote:
RCMAN46 said: "What transmission did you have to have replaced?"
I had a very slight amount of weeping on my AISIN so I decided to have them reseal it under warranty. The Trans guy at the Dealer has a great rep in the Valley. Bottom line he rarely touched an AISIN and assumed like many other trans you could simply split it and replace the gasket. WRONG!!! He actually ordered a new gasket and did the seal a second time tested it and all was well. I get 45 miles from home when the "trans too hot" appears and lost most all power.
Upon further investigation by the tech he said the proper procedure was to remove the trans and have tail upright separate and add new gasket and re assemble.
The Dealer turned it in on my Warranty and as I said I had to tell them my weights I was towing along with my receipts for fluid and filter changes.
I wish I had just left the slight seepage, oh well! I do have a 2 year 100k additional warranty now.
So the dealer performed the work improperly, which resulted in damage, and they filed it under the warranty. I know/am sure it's done all the time, but that's just plain wrong. Dealer should have sucked it up because they basically got paid by the warranty department to fix their screw up, not a failed part.
Wonder what they would have done if the warranty department said they wouldn't cover it, for whatever reason. Since you had to demonstrate you stayed within all specs, had fluid changes on schedule etc, Im pretty positive they never told warranty department it was THEIR screw up.
Mike
I was prepared to go to the next level as the Dealer has insurance for such things. I agree it's not right but I was not going to step into it, until.....
The mechanic is a very honest guy he straight up told me what happened.
