Poor quality/returning trailers

Bump2012 wrote:
It was their choice as a dealer to represent and carry out the work of that manufacturer. If the manufacturers aren't paying fairly for warranty work that's between them and maybe they shouldn't represent that manufacturer but I think it's crazy to say the consumer should suffer just because they didn't buy the RV there. It's illegal to charge additional money on the side for repair work just because you're mad they didn't buy it from you and you don't think the manufacture pays fairly. I've never had an issue buying anything else and then returning/servicing at a different location, why should RVs be any different?
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That manufacturer affiliation is premised on the profits from selling that manufacturer's units. They accept the lower warranty work prices to get the profit from the sales. If you choose to circumvent that, don't expect them to bend over backwards to help you out.

No one suggested dealers are asking for extra money to do warranty work. They just make warranty work a lower priority (warranties typically have no time frame requirements, so it's easy to push you off). And warranty work for those who don't buy from that dealer tend to be the lowest of the low in terms of priority.

I'm betting you are well aware of situations where you couldn't take a product back to a different store. When was the last time you bought a product at Walmart and then tried to return it for a warranty issue at Sears (same exact model and pick different stores if you have an issue with these two...doesn't change the point). Difference, is you wouldn't even think of trying to do it because you know they would tell you to take it back to the store you bought it at.