Ram quality & company and dealer response
This is a letter that I sent to Ram Ram problems Dealer: Covert Chrysler Austin, TX First, I purchase this vehicle to pull a 23,000 lb 5th wheel, and reviewing the specs, it showed that this t...
Forum Discussion
jccjr500 wrote:
Hello John, After multiple attempts to contact the dealership to discuss this for you we were unable to reach anyone. At this point we are unable to continue to look into this but if you could ask the dealership to contact us next time you are in we would be happy to continue looking into this for you. Thank you Michael
Yep, that's completely unacceptable. If RAM can't contact the dealership, RAM has a problem with the dealer that needs to be addressed immediately. That dealer represents RAM. Badly, in this case. Under no circumstances should it fall back to you to have the dealer get in touch with them. Not your job.
Can't blame you for being upset by that. Gotta say, I own a RAM and like it, but if I ever heard that, I'd be buying from the competition for my next truck.
