richclover wrote:
Right, no resolution and, in fact, worse. The alignment adjustment the dealer added left me with the steering wheel off center. Easily fixed by cutting a weld on the draglink jam nut, making the adjustment and welding again. Which the 3rd tire shop did as part of the fix.
The dealer spent significant time looking for the problem, including putting the truck on their alignment rack. I’m thinking alignment is not covered by warranty on a 10,000 mile truck so I might get a bill for that. Their non-productive “investigation” I will argue against paying for.
Update on Monday.
Meanwhile I put some I-80 miles on the truck this morning. Happy to say that it’s driving 99.9% better. Thanks to Plains Tires, Bear River Drive, Evanston, WY.
Yep, it's fixed.
The dealer, this morning, presented me with a bill for 1 hour labor plus the alignment. Asked if I agreed, I said nope. I agreed with and paid for the hour labor. After I explained that their alignment just made things worse they dropped that charge.
So I paid for the inspection of all springs, shocks, ball joints and the draglink. Nothing wrong was found.
End of story ;)