I installed Rancho 9000's on our Dodge 3500 about 12,000 miles ago. 4000 miles hauling our single slide 9ft camper / towing, 3000 other miles towing cargo/flatbeds, and about 800 miles towing our Carriage toy hauler. The rest has been empty buckboard.They appear to be failing at about 10,000 miles. - I wrote an email to Rancho Tech Support through their website a week/10 days ago asking why these shocks might be doing this and received this answer:

Rancho 9k's carry a lifetime warranty. Take your receipt and defective shocks to the place you bought them. What color is the shock body?

I don't like hearing this. I just installed 9000s on my Ram 2500. Setting the rear dampening is not a problem, easy to get to but the front is a real pain trying to get my fingers inside the coil spring. Don't the 9000s have a lifetime warranty? Where did you buy them, would the shop you got them from stand behind the warranty. I got mine through O'Reilly auto parts and they said I have a lifetime warranty on them.

My experience with real Rancho shocks (not the fake ones that Ford uses) has been that when used hard, they don't last a long time, but Rancho is usually pretty good about warranty replacement. You seemed to cut your post short and did not include the Rancho response.

bikerdib wrote:...I just installed 9000s on my Ram 2500. Setting the rear dampening is not a problem, easy to get to but the front is a real pain trying to get my fingers inside the coil spring. ...Just find the best setting for the front shocks and leave it there. Is your Ram a diesel? I set my front 9000's on "9" and leave it there. The extra weight of the Cummins does not cause the Rancho's to complain... I will set the rear shocks to "9" with camper on and "3" unladen.

I tried Rancho 9000s on my Dodge Cummins. After having two metering valves fail (replaced under warranty) I sold them on eBay and bought Bilsteins. My opinion, Ranchos cannot handle heavy loads off road.

Rancho 9000's might have been an oops | Good Sam Community

54 Replies

d3500ram
Explorer III
Jul 22, 2013
bikerdib wrote:
...I just installed 9000s on my Ram 2500. Setting the rear dampening is not a problem, easy to get to but the front is a real pain trying to get my fingers inside the coil spring. ...

Just find the best setting for the front shocks and leave it there. Is your Ram a diesel?

I set my front 9000's on "9" and leave it there. The extra weight of the Cummins does not cause the Rancho's to complain... I will set the rear shocks to "9" with camper on and "3" unladen.
720Deere
Explorer
Jul 22, 2013
My experience with real Rancho shocks (not the fake ones that Ford uses) has been that when used hard, they don't last a long time, but Rancho is usually pretty good about warranty replacement. You seemed to cut your post short and did not include the Rancho response.
bikerdib
Explorer
Jul 22, 2013
I don't like hearing this. I just installed 9000s on my Ram 2500. Setting the rear dampening is not a problem, easy to get to but the front is a real pain trying to get my fingers inside the coil spring. Don't the 9000s have a lifetime warranty? Where did you buy them, would the shop you got them from stand behind the warranty. I got mine through O'Reilly auto parts and they said I have a lifetime warranty on them.
wcjeep
Explorer
Jul 22, 2013
Rancho 9k's carry a lifetime warranty. Take your receipt and defective shocks to the place you bought them. What color is the shock body?

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Rancho 9000's might have been an oops

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