Forum Discussion
majorgator
Dec 18, 2015Explorer
Grit dog wrote:
Pretty sure they were just trying to help her out. Don't think that employee made his Xmas bonus by selling her a set of spark plugs even if it was 2 too many.
If one doesn't know what they're doing, can't expect mechanic service from someone who is probably not a mechanic.
I think it's very gracious and convienent that most all parts houses will scan and run codes, but it's up to the customer to figure out the problem. They're just giving you the next clue for free.
I disagree completely with the point you're trying to make. No, I don't think that the employee had anything to gain or lose based on what he sold, nor do I believe that he intentionally misled her. But, like your parents always said, if you don't know what you're talking about, keep your mouth shut. And since there is no such code that would tell you to replace all the spark plugs, this fellow would have been better off not to make any suggestions. "Yes ma'am, you have a "XXXXX" code. Good luck"
I'll read codes for anyone I know rather than have them go to an auto parts store. I cNt even begin to count all the times I've seen them incorrectly advise someone, only to have that person throwing money at a problem that doesn't exist. You could have code for an O2 sensor, which might be the actual sensor or about 50 other things.
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