Thanks to all. Trailer will be out of there 1st thing tomorrow morning. This is what happens when you put convenience and a rush to get on the road ahead of good sense. I've had trailers for years and had never heard of hail damage to a roof. I am female and 76 years old--mechanical I am not but I usually have my research done before I take on a service department. Angie's List, Better Business Bureau and USAA will hear from me. Revenge can have its own rewards. Maybe it will help some other RVer.