Me Again wrote:
Our new trailer is now an issue! It appears that the star wiring on the old trailer masked the issue, as it stopped much better than the new trailer does.
I am emailing RAM and asking for their plan to fix this issue before there is an accident, and prior to filing a complaint on www.safercar.gov, which we all should doing!
I included the graphs above. Chris
So here is the reply from RAM
"Thank you for contacting the Ram Customer Assistance Center.
I regret the problem your vehicle has experienced and appreciate the
time and effort you took to bring this matter to our attention.
Unfortunately, we are unable to diagnose your vehicle's problem, and cannot provide technical assistance via email. We recommend contacting your authorized dealership to arrange an appointment for proper diagnosis.
Should your dealer require technical assistance they may contact our Technical Operations Resource Group (STAR) or contact their regional Business Center to address your concerns with the brake controller."
Like me stopping by a dealership is going to get RAM off their dime on this global issue.
Chris
