skipro3 wrote:
I also want to note my experience with Les Schwab so far. They have been just great. I first went in there and got quotes for a few brands. Nothing special on the price but then also no pressure when I expressed a desire for the Michelins. In fact, they recommended Costco for a great price on them.
With a hard quote in writing from Costco, I called Les Schwab and spoke to their commercial tire guy. I told him I had a quote from Costco and asked if he could match them. He told me no on the Michelins, but could on the price but in the Toyo M608Z's. We got to talking tires and he was willing to just take the time to chat. I mean we were on the phone for over 45 minutes. I told him I had to think things over, but would get back to him. When I called back, asking about the 265's over the 245's, first thing he asked was if I had the 2" truck leveling lift on the front. The guy knows his business!! I told him I did and he said they would fit fine and were $9 more each. I asked him if he thought they were worth getting over the 245's. He said the capacity handling for the price was worth it in his opinion and that the overall gearing would probably be the only effect I'd notice between the two sizes.
I called a third time to let him know I was ready to order the tires. We chatted again for at least half an hour about the tires and my truck, what I can expect, etc. He had to order them and that's why it would take a couple days. He didn't need my credit card info or anything. Just ordered on my word that I'd be down to buy them. In the conversation, he looked me up in his computer since I've done business with them in the past. Turns out his parents live within a mile or so from me. (We are quite rural, 5 acre minimum parcels with interspread cattle ranches and BLM land) A real home town atmosphere from that guy and Les Schwab in general.
I mention all this because there's been concern that the old Les Schwab customer service was slipping with the passing old Les. Not that I can tell from our local dealership.
Excellent! This was my experience too!
Fingers crossed for you.
Jim