Forum Discussion
tsetsaf
Apr 03, 2015Explorer III
After multiple emails I finally just called them. They have agreed to send me a new bag but reiterated that it is not a design defect. While I disagree all I really care about is getting the bag replaced.
Based upon my experience the conclusion is that Riderite offers a worthless warranty that they will only begrudgingly honor if you become loud and annoying.
Based upon my experience the conclusion is that Riderite offers a worthless warranty that they will only begrudgingly honor if you become loud and annoying.
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