Rock Auto now carries DrawTite
Just saw the Rock Auto Newsletter and they now carry Draw-Tite hitches, receivers, controllers, etc. Just passing this along, Rock Auto is always known for low prices so might be worth giving these g...
Forum Discussion
Rock Auto May be known for lower prices (sometimes) but you’ll pay for shipping and their customer service is non-existent. Lots of horrific reviews on this matter, and I’ve had personal experience with this.
Compared to e-trailer, where you can see customer reviews as well as videos of e-trailer personnel demonstrating their products. I had a question and emailed them. They got back to me the next day with an answer. Received a follow up email from a supervisor asking if the answer was satisfactory. When I purchased the product, I got yet another email ensuring everything arrived ok and I was satisfied.
Or, compared with Amazon. Great prices and fantastic customer service.
You might save a buck shopping at a Rock Auto, but to me, customer service is worth an extra buck or two.
Compared to e-trailer, where you can see customer reviews as well as videos of e-trailer personnel demonstrating their products. I had a question and emailed them. They got back to me the next day with an answer. Received a follow up email from a supervisor asking if the answer was satisfactory. When I purchased the product, I got yet another email ensuring everything arrived ok and I was satisfied.
Or, compared with Amazon. Great prices and fantastic customer service.
You might save a buck shopping at a Rock Auto, but to me, customer service is worth an extra buck or two.
