RV Parts Nation - never again
Anyone else have difficulty lately with RV Parts Nation? My RV door lock (Fastec) is in rough shape from much use (one of the hinge pins on the pull lever either broke or simply fell out, not sure wh...
Forum Discussion
We don't do any business with her and haven't for a long time. At one time, the business (by another name) was owned by her father. When she took over, she changed the entire business plan and moved into a building in a strip plaza. Upped her prices, got rid of all the items that people would go to the business to find. If you needed a screw, a part, an appliance, or anything that was obsolete, you could probably find it there. She quit handling that stuff and stocked furniture, scooters, etc. She had maybe four short rows of "camping world" type products and you could no longer find the obsolete hard to find parts her dad was famous for carrying. She had a small storefront and if there was a possibility she might still have something, you had to describe it and someone would go into the back and look for it. And if you had to return something, it was subject to a 15% restocking fee IF they would take it back at all. Customer service was GONE. We saw no need to return.
Over the next couple years, we saw fewer and fewer cars at her place and we wondered how long it would take before it was gone. It didn't take long and until last summer, we thought her business was totally defunct. Then we saw her answer an inquiry on a forum and she gave her new business address in Elkhart. We drove by and weeds are all grown up, no cars, etc.., and we were sure nothing was there. But then on a weekday, there were cars there. Never went in, not sure what the setup is like at that place. There is NO sign anywhere, no hours posted, etc. Perhaps it is an internet operation entirely. I would never do business with her. She sucked all the money out of her Dad's company and has no concept of how to operate a business for profit.
There are other places in/around Elkhart. . . Johnson's surplus, Bontrager Sales, up on US12 that offer more products and better service and have internet sales. Good companies to deal with.
Dale
Over the next couple years, we saw fewer and fewer cars at her place and we wondered how long it would take before it was gone. It didn't take long and until last summer, we thought her business was totally defunct. Then we saw her answer an inquiry on a forum and she gave her new business address in Elkhart. We drove by and weeds are all grown up, no cars, etc.., and we were sure nothing was there. But then on a weekday, there were cars there. Never went in, not sure what the setup is like at that place. There is NO sign anywhere, no hours posted, etc. Perhaps it is an internet operation entirely. I would never do business with her. She sucked all the money out of her Dad's company and has no concept of how to operate a business for profit.
There are other places in/around Elkhart. . . Johnson's surplus, Bontrager Sales, up on US12 that offer more products and better service and have internet sales. Good companies to deal with.
Dale
