Perrysburg Dodgeboy wrote:
Lyrikz wrote:
Im telling you what my rep at Dodge told me. Moog or whoever supplies their parts will not release any new parts to them because of bankrupting issues they have had. I guess they owed them a LOT of money in the past. I was just repeating what they were telling me. Their parts supplier wont release the parts.
She informed me that they were releasing a tie rod every 2 weeks or so....
Ask your "Rep" if she read this and maybe does she think this is what is driving the shortage?
March 7, 2014
TO: CHRYSLER GROUP DEALERSHIPS
ATTN: DEALER PRINCIPAL, SERVICE MANAGER, PARTS MANAGER
& GENERAL MANAGER
SUBJECT: PART NUMBER CBUEN491AA STEERING LINKAGE PACKAGE
The purpose of this communication is to provide an update on the parts situation for
part # CBUEN491AA and the affected Recalls N49 and N62.
Recall N49 – 2008-2012 DR/DH/D1/D2/DJ/DC/DD (RAM Truck) Safety Recall N49 / NHTSA 13V-529 Left
Outer Tie Rod Assembly: The parts are the same as those needed for Recall N62, and there is an order
restriction on the parts.
Recall N62 – 2003-2008 DR/DH/D1/D2/DJ/DC/DD (RAM Truck) Safety Recall N62 / NHTSA 13V-528 Left
Outer Tie Rod Assembly: The parts are the same as those needed for Recall N49, and there is an order
restriction on the parts.
Status:
We are investigating a concern regarding dif?culty to install the part allegedly due to the misalignment of
the ball stud. Based on this investigation, we are in the process of re-certifying the part and developing a
new part number which will be applicable to the aforementioned recalls.
The tie rod ends are being re-certi?ed and a new part number is being developed. Re-certi?ed parts are
expected to be available for distribution to dealers in limited quantities beginning the week of April 14,
2014. We will update you if there are any changes.
Please inform customers that every effort is being made to expedite the investigation and re-certi?cation
of the parts to make them available to complete the open recalls.
There is an inspection procedure available: The initial steering linkage inspection process can be done
by write-up personnel in the write-up area (see Section A. of the applicable service procedure N49 or
N62). Vehicles found with original style steering linkage can be immediately returned to the customer.
We will continue to provide communication and updates as information and statuses change. Thank you
for your understanding and cooperation as we work through this situation.
Reminder: On February 27, 2014 Chrysler sent dealers the following request to return dealer inventory
CBUEN491AA Steering Linkage Package to Facing PDC using Return Code 02, before March 21, 2014.
This email was distributed to the following dealership mailboxes:
Parts, Service, General, Dealer Principal, Sales
That seems way more realistic then what my "rep" was telling me. Either way, its taking awhile to get these done. Go give it a shot.
