Forum Discussion
25cents
Apr 19, 2014Explorer
HouseApe wrote:
Not sure why your dealer would not look at it first. They would get paid $5 to tell you that you don't need it done.
Parts are now available the new part number is CBUEN491AB.
So I got a call from my Dodge dealer informing me the part was in last week. Already knowing they'd screwed up and my truck didn't need it, I figured I'd have a little fun with it. I had the day off yesterday so I took the truck in and sure enough about 30 min later the service advisor comes by looking ashen faced and informs me they are very sorry they screwed up and my truck doesn't need the part after all. I let her know just exactly how I felt about that. I actually felt a little bad for her. Anyways after a conversation with the service manager I walked out with a free fuel filter change. I had just done the oil or I would have asked for that too. Probably could have got more but I just wanted to get my point across and not be a dickhead about it.
About Travel Trailer Group
44,052 PostsLatest Activity: Oct 29, 2025