Sansui TV Dead First Day
Picked up the new travel trailer on Monday. TV worked great at the dealer and at home that evening. Tuesday go out to the trailer to load and organize a few things so I turned on the TV. Came on gr...
Forum Discussion
beemerphile1 wrote:
It is unreasonable to expect them to order any part unless they have personally verified the need for that part. You have no choice but to return the RV to the dealer.
As for a manual, that is easy, just Google the brand and model.
No, it isn't really that unreasonable. Dell has sent me whole computers after a brief phone session. Kitchen Aid sent me a $250 food processor and didn't even want the old one back.
Yes, I have googled and located a manual. Just didn't receive one with the unit. As I just now looked at the warranty section of the manual, it says -
Should service be necessary under this warranty for any reason due to a manufacturing defect or
malfunction during the first 12 months from date of original purchase, ORION will provide in-home repair
service by an ORION authorized Independent Service Center at no charge.
So I guess the best route is to go to the manufacturer.
