Sticker shock
So I got tasked with the job of taking care of a small fleet of vehicles at work. My boss tells that one of our vehicles (an 09 Ford Explorer) was making a funny noise and wanted me to check it out...
Forum Discussion
^ Gotta agree with Lynmoor on this one. I try to steer clear of dealer service and repairs but have to say the majority of dealer visits have resulted in shoddy work or other issues, like 2 months and 3 attempts to get a transmission repaired correctly. The one guarantee though is you can be rest assured that you'll pay considerably more for the shoddy work than you'd pay for the work to be done at any non dealer repair shop!
To counter that, though, I did have 2 great dealership experiences about 19 years ago within weeks of each other. Had a new truck with a bad rear gear setup. Smoked one axle at a few hundred miles off the lot. Dealer stepped up and rented us a box van as a loaner as the truck was towing a cargo trailer to be loaded up for moving household.
Same truck, completly new 3rd member, did the same thing a few weeks later, different state, 1000 mi from home and 1000mi from destination.
They worked late Fri night trying to get me back on the road, searched the next day for a 1 way rental with a trailer receiver (none available). Rented me a van, gave me a 100k extended warranty for my troubles and bought a 1 way plane ticket for me to come back and retrieve the teuck after it was repaired!
Wish I could say as much for most of the rest of my experiences.
To counter that, though, I did have 2 great dealership experiences about 19 years ago within weeks of each other. Had a new truck with a bad rear gear setup. Smoked one axle at a few hundred miles off the lot. Dealer stepped up and rented us a box van as a loaner as the truck was towing a cargo trailer to be loaded up for moving household.
Same truck, completly new 3rd member, did the same thing a few weeks later, different state, 1000 mi from home and 1000mi from destination.
They worked late Fri night trying to get me back on the road, searched the next day for a 1 way rental with a trailer receiver (none available). Rented me a van, gave me a 100k extended warranty for my troubles and bought a 1 way plane ticket for me to come back and retrieve the teuck after it was repaired!
Wish I could say as much for most of the rest of my experiences.
