Suspension damage
So, according to the dealer, my 2016 Kia Sorento will soon need new rear suspension trail arms. They claim it is damage from towing so the warranty won't cover it. Now, my Sorento, a 2016 FWD V6 S...
Forum Discussion
mike-s wrote:mkirsch wrote:Because, none of those are wear items within the term of the warranty, they're not expected to wear out until long after the warranty is gone.
Why would bushings NOT be considered wear items? Ball joints are considered wear items. Struts are considered wear items. Springs are considered wear items. Shocks are considered wear items. Rack and pinions are considered wear items. Unit bearings are considered wear items. Pretty much any other suspension part that holds the wheels to the car is considered a wear item. Why not the bushings, and by extension, the trailing arms if that is how the dealership typically replaces them.
From the Kia warranty: "...parts intended to wear including the friction wear parts of the brakes, including brake pads and shoes, spark plugs, belts, clutch linings, filters, wiper blades, bulbs, fuses, and other wear and consumable items."
No mention of any suspension components, just stuff that might be expected to need wear replacement in the first 60k, or stuff dependent on the driver (brakes, clutch).
Engines wear out, which makes them wear items according to your definition. In fact, is there _anything_ on a car which doesn't wear out given enough time? Can they deny all coverage based on that?
Thank you!
So in short the dealer is trying to pull a fast one.
Even on my 13 Explorer the wheel bearings are covered. The service writer said they weren’t until I told him to look it up. They are covered under the 5/50 Powertrain. He came back and said “oh I guess I was wrong!” I wonder how many people needlessly paid for wheel bearings based on his knowledge.
