Tacky Company?
I am getting ready to service the automatic tranny in my truck, so I ordered 4 gals of synthetic ATF directly from one of the major suppliers that has dealers in every state. Then I received this e...
Forum Discussion
Me Again wrote:It is a saying, a saw, a slogan, it has never ever had any relevance in the real world. Do you really believe that any drivel that comes out of someone's mouth must be correct simply because they are a customer? Customers make some pretty outrageous claims, one of which is "you made a mistake in my favor so you must eat it". Suppose you were selling your house for $200000. You typed up the sales contract and the software was set to always place decimal points for currency and the contract accidentally showed the sales price as $2000.00. You didn't catch it, so does the customer (the guy buying your house) get it for two thousand and you just say "so be it, because the customer is always right"?bigdogger wrote:
If it was a mistake, no it is not tacky. If they made the error in their favor would you feel it is tacky for you to ask for a refund? Mistakes happen.
What happen to the old saying "the customer is always right!" that existed for years?
Chris
