Most of that is due to Sync.
"Power notes that many problems in the study were design or infotainment/technology related, while engine and transmission problems -- much more serious, in my opinion -- declined from the prior-year study."
We knew that. Sync sucks. I hate it. I have to almost yell at her to get her to read messages. She is constantly calling the wrong person. Sync's like a bad ex. I thought all voice systems were like that until I got my Volt. Chevy's system kicks Sync's butt 9 ways to Sunday.
I don't know what they mean with "design" issues, but the car division drags down the truck division. I'd take those ratings with a grain of salt if you're truck shopping. Ram separated from Dodge and maybe now we see why. I'd like to see what the Ford truck division ranks by itself.
That said, my next truck is still likely going to be a Ram.