TxGearhead wrote:
I got it all straightened out. After emailing pics to TORKLIFT they said I had the right tiedown installed on the left side, and vice versa. Well, there isn't anything in the instructions that says this is the right one, and this is the left one. The only difference is the welded reinforcing gusset is welded to one side on the left and the other side on the right. I told them their instructions aren't worth flip. Also the bolt that has to be fishwired should be a 1/2 inch longer. I was trying to hold the bolt in place with my fingernail with only 1 thread exposed to start the nut on, meanwhile trying to hold the tiedown in position. Jeez.
But it's done.
So they did look different and you just randomly put them on wrong sides and it's Torklifts fault? Did you bother to hold each one up on each side to see why the gussets were not on the same side? Why didn't you call Torklift in the first place? Torklift is a good company that goes above the service of most companies yes they make mistakes too but that is when customer feedback helps. If you would have called them in the first place they would have helped you and would have known they need to update their instructions. I hate when people just go bashing companies on forums.