Time for a new truck
I've been out of the RV world for 5 years now, but need a new vehicle and thinking of getting a trailer again so looking at trucks -- just a "half" ton though. Here are some impressions: - They ha...
Forum Discussion
Yes, they are a business, but a good business will understand that not every customer is the same and tailor their sales approach accordingly. I went to one Ford dealer and they couldn't get past the "how much do you want to pay a month" question, they couldn't focus on what I wanted in the truck. Maybe that's the main issue with most people, but I will figure out how I'm going to pay for it after I figure out what my options are. And at best they wanted me to walk around the entire lot and see if I liked anything. I tried that at first but eventually left. And do they think people actually think the sales manager is their friend?
I also love how they always sneak in several hundred dollars of worthless add-ons in the finance office.
Although initially the other dealer was lame too, eventually they were very straightforward; they sat me down in front of their computer, we looked through their and other dealer's inventory, and they showed me the invoices on any one I was interested in. One thing that's really frustrating is not knowing how much it's really going to cost you with most dealers; how am I supposed to make a decision without knowing that? That's one thing I like about Dillon.
I also love how they always sneak in several hundred dollars of worthless add-ons in the finance office.
Although initially the other dealer was lame too, eventually they were very straightforward; they sat me down in front of their computer, we looked through their and other dealer's inventory, and they showed me the invoices on any one I was interested in. One thing that's really frustrating is not knowing how much it's really going to cost you with most dealers; how am I supposed to make a decision without knowing that? That's one thing I like about Dillon.
