Torklift customer service

vanderjw wrote:
the winter was tough on my hitch finish and being just 1 year old, I sent a message to them through their website. I wanted to buy replacment stickers so when I have the hitch powdercoated it would look like new.

My experience with Torklift was HORRIBLE. I had the exact same problem. Needed to repaint my Torklift Superhitch and tie downs. I only live 20 minutes from the factory, so went down there.

*They wasted almost an hour of my time showing me all the cool new stuff they had.
*The president of the company FORCED me to remove my old Torklift hat and put on a new one.
*They MADE ME take all new stickers for all my Torklift stuff for free.
*I went to the trouble of putting my wallet in my pants and they refused to let me take it out.
*The president brought his lead engineer out to try and solve a unique truck issue I simply mentioned I was having, completely unrelated to do with Torklift.

I'll never go down there again.