Excellent customer service from Torklift

I just want to chime in on this topic. Two years ago, I screwed up one of my TL tie downs (my own fault) while loading my camper. I stopped by Torklift in Kent, Washington and they told me to take the truck down the road to their Sumner production facility. When I got there, they asked if they could test fit (R&D) some new tie downs on my truck to see if they would fit older model 2011 Chevy one tons. They gave me their shop/dispay truck and told me my truck would be ready in three hours. Went and did my thing....came back and had 4 new tie downs mounted on the truck. Ask them how muck $$$, highly expecting to pay for at least two of the tie downs. To my suprise, they said it was on them...NO CHARGE. WOW

Tork lift,great service always.

Dome - Torklift cannot post per Forum rules. It appears the members are doing a good job of explaining the product.

blueglide - Your post supports the notion they are not bumpstops.

gitpicker2009 - In my opinion, Stabiloads, and air bags would be a great combination. I have years of experience, but really none with the Stable loads.

gitpicker2009 - Thanks for the clarification.

Mike008 - Can customer/manufacture service get any better than that?

Wayne

I just ordered Torklift tiedowns from Amazon. They showed up missing 1 part, the box had been torn open and taped back together. There was a note in the box from the previous buyer indicating it was being returned due to the missing part. So obviously the vendor sent a return to me knowing a part was missing. :R

To the point, I called Torklift. Torklift does not drop ship for vendors, so it's not their problem. But they offered to just send me the part for free. Which I really appreciated. Saved me a lot of headache, I would have to return everything to the vendor just to get the missing part.

Reddog, to answer your question, no, the truck is empty there.

I have both, Stabiloads, and air bags. The best way for me, at least, is to use the Stabiloads as the primary force. This way the entire leaf suspension is brought into play, and it's not bouncing around on the airbags.
I primarily use the airbags for left and right leveling, as the passenger side is heavier, possibly due to the slideout.
With the the AF1150 FULLY loaded (water, etc) the bump stops are engaged, and the ride is beautiful. No more rocking on corners, it's totally rock solid feeling. The airbags are barely being used, and more on the passenger than on the driver.
They said that sometimes chemicals from roads/asphalt can damage them, but it didn't matter- they were great to deal with.

I have them...its clear from their website, videos, etc. that they are designed to engage overload springs under load..not empty. They aren't bumpstops.

"The StableLoad Suspension Stabilizer dramatically improves vehicle handling characteristics by "pre-activating" the stabilizing effect designed for rear springs by keeping them actively under load the way your vehicle factory engineers designed them to operate.

StableLoads are designed to improve the handling characteristics of your loaded vehicle by “pre-loading” the factory overload spring."

Direct quote from their site.

wish Torklift would chime in. In any case things work great for me the way I described.

Dome wrote:
I feel the forklift bump stops are just that. There are meant to contact the spring when the load bounces. I don't believe that are meant to ride on the spring a 100 percent of the time. ...

I have never heard that before. It is my understanding they are not bumpstops, and serve another purpose. It is my understanding they are to ride on the spring a 100 percent of the time if the truck is loaded heavy.

Wayne

Like mentioned above I have air bags but I run the torklift load stops on the bottom overload springs and with those two devices in play I'm happy with the ride and handling.